Вопросы

Частые вопросы по теме финансирования фонда

Мы постараемся ответить на все ваши вопросы на этой странице!


Задавайте свои вопросы прямо здесь!

С какой проблемой вы столкнулись?

Internal Server Error

Please edit the file wp-config.php you can find in the root folder of your website.

Find the WP_MEMORY_LIMIT line, and replace it by :

define('WP_MEMORY_LIMIT', '64M');

Then save the file and reload the website url.

Cannot modify header information - headers already sent

Please open the file wp-config.php you can find in the root folder of your website.

Remove all spaces before "<?php" and after "?>" .

Save the file and upload it on your server, replacing the previous version.

Maximum execution time exceeded

Edit the file wp-config.php you can find in the root folder of your website, and paste this line at end, before "?>" :

set_time_limit(60);

I can't find my purchase code

  • Log into your Envato Market account.
  • Hover the mouse over your username at the top of the screen.
  • Click "Downloads" from the drop down menu.
  • Click "License certificate & purchase code" (available as PDF or text file).


This element isn't responsive

On your website backend, click on the "Theme options" menu link, then open the tab named "Header & Footer settings" .

Activate the option "Force responsive elements" you can find at bottom of the panel .

The slider is empty

On your website backend, click on the "Theme options" menu link .

Open the tab named "Slider", then simply click the button "Import demo slider" .

I don't see automatic updates on the plugins page

To enable the automatic updates, you need to verify your license.

To do that, click on the "Theme options" menu link, then open the "General settings" tab.

You will find an option named "Purchase Code" at top of this panel. Simply fill it with your purchase code to activate the automatic updates.

I can't upload the theme from the plugins page

Using an FTP software, download and edit the file named ".htaccess" you can find in the root folder of your website.

Paste these lines at end of the file :

php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300

Then save the file and upload it on your server, replacing the previous version .

X


Отправить

Ваш запрос был отправлен, мы ответим как можно скорее. Спасибо !